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Services · Medellín, Colombia · since 2009

From assessment to support: technology that works for your business.

Artificial intelligence, custom software, consulting, blockchain, support and CRM. One team stays with you from the first conversation until long after launch.

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2009

Conversational AI in production since our first year

200+

Software projects delivered

8

Countries with clients across the Americas, Europe and Africa

100%

Of the source code of every development, delivered to the client

02 · Development

Custom software

Web platforms, mobile apps and integrations built around your processes, not the other way around. In the end, the full source code is yours.

What we build

  • Web platforms and business systems management, quality, KPIs, help desks
  • iOS and Android mobile apps including apps with AI assistants
  • Integrations and APIs with your systems, payment gateways and external platforms
  • Telemedicine scheduling, video consultations, prescriptions and medical records
  • Online education and LMS credit transfers, scheduling, training

Selected projects

4 telemedicine platformsFor the U.S. and Nigeria, since 2018.
20+ platforms for Católica del NorteVirtual campus, literacy, surveys and assessments.
Medellín participatory budgetingCitizen voting platform.

Two-week deliveries with working demos, testing and training.

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03 · Consulting

Technology consulting

Before you invest, we help you decide well: what to build, with which technology and with whom. We act as a strategic partner, not just a technical advisor.

What’s included

  • Needs and process assessment challenges, goals and opportunities
  • Strategy and technology roadmap including AI adoption
  • Technology selection and, if needed, vendor selection
  • Implementation oversight so the plan is delivered
  • Results evaluation and continuous improvement

Deliverables

Strategy reportAction planRoadmapImpact analysisBest-practice guidesContinuous improvement plan

Ideal before a large project or before bringing AI into your operations.

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04 · Blockchain

Blockchain solutions

We have worked with blockchain since 2015. We design and integrate decentralized solutions so your transactions and data are secure, transparent and auditable.

What we build

  • Smart contracts to automate processes and transactions
  • Asset tokenization and digital currency issuance
  • Marketplaces and cryptocurrency payments
  • Decentralized autonomous organizations (DAOs)
  • Integration with your existing systems

Platforms

EthereumPolygonSolanaHyperledgerPublic, private or consortium networks
Carbon2O2Carbon credit marketplace and issuance of its coin.
Clutch 2024 recognitionsBlockchain, smart contracts and Web3 in Colombia.

Includes smart contract source code, test reports and training.

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05 · Continuity

Support and maintenance

For companies that have a website, online store or platform but lack the time or team to keep it current. We take care of it so nothing goes out of date or gets lost.

What’s included

  • Content, product and image updates
  • New modules, forms and structural changes short of a redesign
  • Daily backups and emergency restores
  • Automatic site monitoring and failure review
  • Technical support for your administrators and newsletter sending

How it works

Per service or hour packageDepending on the type of platform you need maintained.
Monthly billing for hours usedWith a breakdown of every task and the time spent.

Graphic design not included: we work with the assets you provide.

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06 · CRM

Vtiger CRM implementation

We implement Vtiger, an open-source CRM, end to end: from installation to training your team. No per-user licenses.

What’s included

  • Full installation in the cloud or on your own server
  • Initial setup profiles, roles, users and groups
  • Bulk import of your data from Excel
  • Customization fields, alerts, workflows, filters and reports
  • 10 hours of training in person in Medellín or online

Available modules

  • Campaigns
  • Contacts
  • Accounts
  • Opportunities
  • Quotes
  • Invoices
  • Calendar
  • Email
  • Support and tickets
  • Projects
  • Inventory
  • Products and services
  • Vendors
  • Purchase orders
  • Sales orders
  • Reports

Turnkey: installation, setup, data and training.

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How we start

From the first conversation to launch.

The same process for every service. Timing depends on scope, and we confirm it after the assessment.

  1. 01

    Free assessment

    A 30-minute conversation to understand your challenge and goals.

    No cost
  2. 02

    Proposal and plan

    Scope, technology, timeline and team, in writing before we start.

  3. 03

    Agile development

    Two-week deliveries with working demos and adjustments along the way.

  4. 04

    Testing and launch

    Functionality, usability, performance and security verified before go-live.

  5. 05

    Training and support

    Your team learns to use it, and we stay with you after launch.

In every development

What you always get.

Whether it is AI, custom software or blockchain, every project ends with what you need to stay in control.

Full source code

The product is yours, and you have complete control over it.

Technical documentation

Architecture, user guides and maintenance manuals.

Test reports

Evidence that every delivery was verified.

Training

Your team learns to use and manage the solution.

Support plan

Agreed service levels and response times.

FAQ

What people ask us before hiring us.

What services does SOLUTECIA offer?

Applied artificial intelligence and agents, custom software development (web, mobile and integrations), technology consulting, blockchain solutions, platform support and maintenance, and implementation of the open-source Vtiger CRM.

How can artificial intelligence help my company?

By automating repetitive tasks, serving customers with assistants and agents, extracting and analyzing information from documents, interpreting images and video, and forecasting outcomes with predictive models. In the free assessment we check whether AI is the right tool for your case.

Do you build mobile apps?

Yes. We build iOS and Android apps connected to web platforms and, when it adds value, with artificial intelligence assistants.

How much does a project cost and how long does it take?

It depends on the scope. After a free 30-minute assessment we send you a written proposal with scope, technology, timeline and cost before we start.

Who owns the code?

You do. On custom developments we deliver the full source code, technical documentation and test reports, so you have complete control of the product.

How do you protect information security?

We follow programming best practices and include security testing in the test plan for every delivery. In our support service we run daily backups and automatic platform monitoring.

What support do you offer after launch?

We continue with a support and maintenance plan: bug fixes, updates, improvements, backups and technical support, per service or through hour packages with detailed monthly billing.

Can you share case studies?

Yes. We share case studies on request, respecting the confidentiality agreements we have with our clients.

Do you work with companies outside Colombia?

Yes. We have clients in Colombia, the United States, Canada, Spain, Costa Rica, Nigeria, Tanzania and Botswana, and we also work as a technology partner for other software companies.

Next step

Not sure which service you need?

That’s normal. Tell us what you want to solve, and in a free 30-minute consultation we’ll tell you where to start.

Book a consultation → Message us on WhatsApp

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